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Property Executive - Tele-Calling

Tatu City

Tatu City, Kiambu County, Kenya · Onsite · Executive

Posted today · re-verified today · sourced externally
Skills named in this posting

sales · salesforce · communication · crm

Full description

RenCenter is looking for an energetic, target-driven Property Executive to join our outbound tele-calling team at Tatu City. You'll be the first voice prospective customers hear — sparking interest in Tatu City and turning that interest into booked site visits. It's a fast-paced, high-volume calling role where clear communication, persistence, and accurate follow-through make the difference.

Responsibilities:

  • Make outbound calls to prospective customers, introducing them to Tatu City and its offering.
  • Follow up via WhatsApp when a call goes unanswered, then re-engage by phone once the customer responds.
  • Qualify leads and secure their commitment to a site visit.
  • Log every call outcome and lead update accurately and promptly in our CRM (Salesforce).
  • Hand overqualified, engaged leads to our Real Estate Advisors with full context for closing.
  • Work toward agreed daily call-volume and conversion targets.
  • Follow up and track progress on leads assigned to the sales team.
  • Prior experience in outbound tele sales, tele-calling, or lead generation — BPO, contact center, or direct sales background is mandatory.
  • A track record of hitting call volume, conversion, or sales targets.
  • Strong spoken English with clear, professional phone manner.
  • Comfort with CRM tools (e.g., Salesforce) and dialer/telephony platforms.
  • Prior experience with high ticket products would be preferred.
  • Diploma or bachelor’s degree, or equivalent practical experience, preferred.

Skills That Will Help You Succeed:

  • Clear, confident verbal communication and active listening.
  • Resilience and consistency in a high-volume outbound calling environment.
  • Willingness to learn Tatu City's property offering and value proposition.
  • Discipline and integrity in self-reported activity and lead logging.
  • Well organized and attention to detail.
  • Basic digital literacy — CRM data entry, WhatsApp Business, telephony platform navigation.

What You Can Expect:

  • A defined, focused role within a growing sales team.
  • Clear performance benchmarks and a structured path to Senior Property Executive, Team Lead, or Real Estate Advisor roles for strong performers.