Brand and Communications Senior Analyst

Helium Health is a full-service HealthTech company on a journey to digitize healthcare across Africa. Since 2016, our technology and products have helped transform healthcare delivery across Sub-Saharan Africa and the GCC, enabling high-quality experiences for patients and providers. Our products span Provider Digitization, Financial Solutions, and Public Health & Data Partnerships, including HeliumOS, HeliumDoc, HeliumCredit, HeliumWallet, and HeliumCare. We are looking for a Communications Senior Analyst to collaborate with the Communications Lead in executing Helium Health's internal and external communications strategy. The role will have a particular focus on HeliumCare, while also supporting broader corporate communications, brand, media relations, and internal communications across Helium Health. Key Responsibilities Communications & Content • Support the execution of Helium Health's internal and external communications strategy across key channels. • Develop clear, engaging, and audience-appropriate content for Helium Health and its products, with a strong focus on HeliumCare and its public health impact. • Translate complex healthcare, technology, and programme information into compelling and accessible communications. • Ensure consistency of messaging and brand voice across communications materials and channels. • Support the development of communications materials including newsletters, announcements, presentations, social content, articles, and thought leadership pieces. HeliumCare Communications • Lead day-to-day communications support for HeliumCare, working closely with programme and business teams to identify stories, milestones, impact, and opportunities for visibility. • Develop and execute content and campaigns that increase awareness of HeliumCare and its programmes among government, funders, NGOs, healthcare stakeholders, communities, and other partners. • Support communications around public health programmes, events, community activities, partnerships, and programme outcomes. • Develop compelling stories and impact narratives that strengthen HeliumCare's visibility and credibility in the public health space. Brand & Public Relations • Support Helium Health's brand voice and ensure brand consistency across internal and external communications. • Support media relations, PR activities, and engagement with media, influencers, partners, and relevant stakeholders. • Support leadership with speaking engagements, presentations, talking points, and external communications. • Identify opportunities to strengthen Helium Health and HeliumCare's visibility and thought leadership. Internal Communications • Support the development and execution of internal communications across newsletters, emails, announcements, and other employee channels. • Collaborate with internal teams and leadership to ensure employees are informed and aligned on key company priorities, initiatives, and milestones. • Monitor engagement and feedback across internal communication channels and recommend improvements. • 3+ years of experience in corporate communications, public relations, journalism, marketing communications, or a related field. • Experience across internal and external communications, preferably in-house or within an agency environment. • Strong writing, editing, storytelling, and business/corporate communication skills. • Ability to simplify complex healthcare, technology, or public health topics for different audiences. • Experience developing content for multiple channels, including digital and social media. • Experience supporting PR, media relations, events, and stakeholder communications. • Strong project management and organisational skills, with excellent attention to detail. • Strong stakeholder management skills and the ability to build effective relationships across different levels of an organisation. • Ability to work independently, manage multiple priorities, and deliver high-quality work in a fast-paced environment. • Strong presentation and communication skills. • Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field. Nice to Have • Experience in HealthTech, healthcare, public health, global health, NGO, or development organisations. • Experience with grant-funded programmes, donor communications, or development-sector reporting. • Experience developing thought leadership and executive communications. • Experience with content design tools such as Canva, Figma, or Adobe Creative Suite. • Experience with social media management and digital campaigns. • Familiarity with AI-powered content and communications tools. Equal Opportunity Employer “Helium Health is an equal opportunity employer, thus it is not biased in its employment to any race, colour, creed, religion, sex or physical disability.”