Centre Manager

Lead day-to-day operations so that laboratory, imaging and patient services are delivered safely, accurately and on time within professional and regulatory requirements, while growing patient volumes, revenue and reputation.

Elite Talent Placements - Navigating Nigeria's complex and competitive business landscape requires innovative thinking and proactive initiatives. Elite Talent Placements (ETP) excels in corporate training and talent acquisition, offering a unique approach that goes beyond standard training providers. We connect your organization with globally renowned industry experts, ensuring you receive top-tier training that propels your business forward.

We are recruiting to fill the position below:

Role Purpose:

• Lead day-to-day operations so that laboratory, imaging and patient services are delivered safely, accurately and on time within professional and regulatory requirements, while growing patient volumes, revenue and reputation.

Key Responsibilities:

• Operations: Oversee laboratory, imaging, reception, sample collection and results delivery; set and monitor turnaround times, patient flow and scheduling.
• Quality and clinical governance: Maintain quality systems, SOPs, calibration and QC records so results are accurate, traceable and reviewed before release.
• Regulatory compliance: Keep facility, equipment and staff licences valid (e.g. MLSCN, RRBN, NNRA); stay inspection-ready and close findings on time.
• Patient experience and confidentiality: Handle complaints and service recovery; enforce confidentiality and data protection under the Nigeria Data Protection Act.
• Equipment and suppliers: Manage reagents, consumables, preventive maintenance and service contracts; purchase only within approved limits via Group procurement.
• Financial management: Own revenue, cost and cash controls, including billing accuracy, collections and HMO/corporate receivables.
• People: Lead scientists, technicians, radiology and support staff; manage rosters, appraisals, training, discipline and licence currency.
• Business growth: Work with the Marketer to grow referrals, corporate/HMO accounts and screening programmes; review pricing and service mix.
• Reporting: Submit a weekly operations, quality and financial report; support Audit and GRC reviews.

Key Performance Indicators:

• Test volumes and revenue against budget; collections and receivables within terms.
• Turnaround time, result accuracy and corrected-report rate.
• Patient satisfaction and complaint resolution time.
• Licence, accreditation and audit compliance; findings closed on time.
• Cost control, equipment uptime, staff retention and performance.

Salary: - Monthly net N300,000 – N400,000, set within the band by qualifications and experience.

Location: Benin, Edo

• B.Sc/HND in Medical Laboratory Science, Health Services Management, Public Health or related (MBA/MPH an advantage); 5–7 years' experience in diagnostics or healthcare operations, including at least 3 years in management; relevant professional registration in good standing.
• Knowledge of laboratory and imaging operations, quality systems and Nigerian healthcare regulation; strong financial and people-management skills; excellent communication with clinicians, HMOs and corporates; integrity and discretion.

How to apply Interested and qualified candidates should send their CV to: (see Apply by email) using ''Centre Manager'' as the subject of the email.

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