Business Operations Manager

About Talentrah

Talentrah is a job marketplace built for how people in Nigeria and across Africa actually search for work and hire. Job seekers get AI-assisted resume building and job matching through Farah, our in-product AI, plus a real path to mentorship and a verified profile that employers — including diaspora and global companies hiring African talent — can find and trust. Employers get free job posting today, with paid ad campaigns and Talent Directory access as the business grows into a real two-sided revenue model. Every part of the payment experience is mobile-money-native from day one, because that's how this market actually pays, not an afterthought bolted onto a model built for somewhere else.

Job Summary

• We are seeking an experienced and results-driven Business Manager to oversee business operations, drive revenue growth, develop strategic partnerships, and ensure the efficient delivery of logistics services.
• The ideal candidate will have strong leadership, commercial, operational, and  business development skills.

Key Responsibilities

• Develop and implement strategies to grow the company’s logistics business and market share.
• Oversee day-to-day business operations and ensure efficient service delivery.
• Identify and pursue new business opportunities, clients, and strategic partnerships.
• Build and maintain strong relationships with existing and prospective clients.
• Monitor sales performance, revenue, profitability, and operational costs.
• Develop and manage business budgets and ensure effective resource utilization.
• Lead, motivate, and manage teams to achieve business objectives.
• Monitor industry trends, customer needs, and competitor activities.
• Negotiate contracts and commercial agreements with clients and partners.
• Prepare regular business performance reports for management.
• Ensure compliance with company policies, regulatory requirements, and industry standards.
• Identify operational challenges and implement practical solutions to improve efficiency and customer satisfaction.

Requirements

• Bachelor's Degree in Business Administration, Management, Logistics, Transport Management, or a related field.
• 3-5 years of relevant experience, preferably within the logistics, transportation, supply chain, or related industry.
• Proven experience in business management, operations, sales, or business development.
• Strong understanding of logistics operations and commercial processes.
• Excellent leadership, negotiation, communication, and analytical skills.
• Strong business development and client relationship management abilities.
• Ability to manage budgets, analyze business performance, and make data-driven decisions.
• Proficiency in Microsoft Office and relevant business/operations software.
• Strong problem-solving skills and ability to work under pressure.