Microfinance Officer

The Microfinance Officer is responsible for growing and managing a healthy loan and savings portfolio by identifying creditworthy micro, small, and medium enterprise (MSME) clients, evaluating credit applications, disbursing loans, and ensuring timely repayments.

Fort Knox Outsourcing is poised to serve the growing need of businesses in Nigeria. By helping them to reap the economic, strategic and operational benefits offered by outsourcing. We act as a “Third Party Service Provider” that Source, Select, and Second employment ready workforce in line with client specifications to meet their talent needs as quickly as possible!

We are recruiting to fill the position below:

Role Overview:

• The Microfinance Officer is responsible for growing and managing a healthy loan and savings portfolio by identifying creditworthy micro, small, and medium enterprise (MSME) clients, evaluating credit applications, disbursing loans, and ensuring timely repayments.
• This role blends field-based client acquisition and relationship management with disciplined credit risk assessment and regulatory compliance.

Key Responsibilities: Client Acquisition & Portfolio Growth:

• Conduct field outreach, market storms, and community engagement to identify and onboard prospective individual and group borrowers.
• Promote the institution’s credit, savings, and micro-insurance products to artisans, traders, and small business owners.
• Achieve monthly and quarterly targets for loan disbursements, active borrower counts, and deposit mobilization.

Credit Appraisal & Loan Processing:

• Interview loan applicants and conduct physical site visits to verify business operations, cash flows, inventory, and household income.
• Collect and verify Know Your Customer (KYC) documentation, guarantor details, and collateral/security pledges.
• Prepare accurate credit appraisal memos and present loan files to the Credit Committee for approval.

Loan Monitoring & Recovery:

• Track repayment schedules closely and maintain a low Portfolio at Risk (PAR > 30 days) ratio in line with company benchmarks.
• Conduct regular post-disbursement follow-ups and business check-ins to ensure funds are used for their intended purpose.
• Proactively manage delinquent accounts through early intervention, restructuring proposals (where applicable), and structured recovery efforts.

Compliance & Reporting:

• Ensure all lending activities strictly adhere to internal credit policies and Central Bank / regulatory microfinance guidelines.
• Maintain accurate, up-to-date client records in the Core Banking Application (CBA).
• Submit weekly and monthly reports on portfolio performance, field visits, arrears, and market feedback to the Branch Manager.

Key Performance Indicators (kpis):

• Monthly loan disbursement volume and number of new active clients.
• Portfolio at Risk (PAR > 1 day and PAR > 30 days) kept below target thresholds (e.g., < 3%).
• On-time repayment rate (98%+).
• Savings/deposit mobilization targets.

Location: Mile 2, Lagos

• Education: Bachelor’s Degree or Higher National Diploma (HND) in Finance, Accounting, Economics, Business Administration, or a related field. (Candidates with an OND and strong field sales/microfinance experience may also be considered.)
• Experience: 1–3 years of experience in microfinance lending, commercial banking sales, cooperative credit management, or field-based FMCG/financial sales.

Technical Skills:

• Solid understanding of basic financial analysis, cash-flow assessment, and credit risk evaluation.
• Proficiency in Microsoft Excel and familiarity with Core Banking Software.

Core Competencies:

• Strong interpersonal, negotiation, and persuasive communication skills.
• High level of integrity, accountability, and attention to detail.
• Willingness and physical stamina to work extensively in the field across local markets and communities.
• Fluency in English and the local language(s) of the assigned territory.

How to apply Interested and qualified candidates should send their CV to: (see Apply by email) using Job Title as the subject of the email.

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