Restaurant Supervisor

This job title will be used interchangeably with "SHIFT MANAGER" You will oversee day-to-day frontline and back-of-house operations, ensuring fast, and friendly customer engagements. He/she will also ensure food safety, team discipline, and daily sales targets.

Ultima Restaurant & Lounge is Ibadan's home of traditional and intercontinental delicacies for over 30 years.

We are recruiting to fill the position below:

Job Description:

• This job title will be used interchangeably with "SHIFT MANAGER"
• You will oversee day-to-day frontline and back-of-house operations, ensuring fast, and friendly customer engagements. He/she will also ensure food safety, team discipline, and daily sales targets.
• Shift Operations & Flow: Coordinate and oversees back and front-of-house operations. Conduct pre-shift briefings to align crew members on daily targets, promotions, and station assignments.
• Team Supervision & Staffing: Allocate duties to team members. Monitor attendance, punctuality, and staff grooming.
• Customer Service & Complaint Handling: Ensure polite, fast, and friendly customer engagement. Resolve customer complaints on the spot.
• Cash Management & POS Reconciliation: Oversee Point of Sale (POS) transactions, reconcile till floats, and handle cash drops with the store manager.
• Food Quality & Hygiene Compliance: Enforce strict adherence to brand standards for quality assurance. Ensures compliance with food safety and hygiene regulations.
• Inventory & Stock Control: Monitor stock levels of packaging, ingredients, and cold-room items during the shift. Track and record food waste, spoilage, and stock requisition needs.
• Reporting: Prepare shift handover logs, sales summaries, and incident reports for the main Restaurant Manager.

Salary: Benefits:

• Paid Leave, HMO Plan, & Duty Meal.

Bonuses:

• Welcome Bonus
• Sales Bonus.

Location: Bodija, Ring Road & Oluyole Estate, Ibadan - Oyo

• Experience: 2 years of hands-on supervisory or managerial experience in a medium to high customer traffic restaurant(s).
• Relevant work experience in other hospitality outfits will be considered.
• Education: Minimum of ND, HND, or Bachelor’s degree in any field of study.
• Age Range: 30 - 40 years old.

Skills:

• Strong leadership and team-motivation skills under high-pressure, fast-paced environments.
• Good verbal communication skills. Must be fluent in English Language.
• Basic computer literacy (MS Office / POS software proficiency).
• High integrity, cash-handling honesty, and problem-solving ability.
• Work Conditions: Willingness to work flexible shifts, weekends, and public holidays.

Additional Requirements:

• Proven supervisory and managerial work experience is required for this role.
• Applicants without the minimum work experience should not bother to apply.

How to apply Interested and qualified candidates should: Click here to apply online

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