Telesales Executive

Zoom Exclusive Dental Care is seeking a confident, persuasive and results-driven Telesales Executive to join its team.

ZoomMedicare is a fast-growing dental materials company committed to providing high-quality dental products to clinics, hospitals, and healthcare professionals. We specialize in the supply and distribution of reliable, clinically trusted dental materials designed to support modern dental procedures and improve patient outcomes. At ZoomMedicare, we combine product excellence with strong technical support and customer-focused service, positioning ourselves as a trusted partner in the dental industry.

We are recruiting to fill the position below:

Job Summary:

• Zoom Exclusive Dental Care is seeking a confident, persuasive and results-driven Telesales Executive to join its team.
• The successful candidate will be responsible for engaging prospective and existing patients, responding to enquiries, promoting the clinic's dental services, converting leads into confirmed appointments and driving new-patient acquisition.

Key Responsibilities:

• Handle inbound and outbound calls to prospective and existing patients.
• Respond promptly to enquiries received via telephone, WhatsApp and social media platforms.
• Promote the clinics dental services, treatment options and available packages.
• Convert enquiries and prospective leads into confirmed appointments and actual patient visits.
• Follow up with prospective patients, including those who have not completed their bookings or attended scheduled appointments.
• Maintain positive relationships with patients through professional and courteous communication.
• Coordinate appointment bookings with the relevant clinic branches.
• Maintain accurate records of enquiries, leads, appointments and conversions on the Company's PRM system.
• Prepare daily and monthly activity reports.
• Achieve assigned monthly patient acquisition and conversion targets.
• Excellent verbal communication, persuasion and interpersonal skills.
• Strong customer service and relationship-management abilities.
• Ability to manage multiple enquiries, follow up on leads and work with minimal supervision.
• Target-driven, proactive, organised and results-oriented.

What We Are Looking For:

• A confident communicator with a pleasant telephone manner, strong sales instincts and the ability to turn patient enquiries into appointments.
• The ideal candidate must be courteous, persuasive, patient-focused and comfortable working in a target-driven environment.

Note: Only shortlisted candidates will be contacted.

How to apply Interested and qualified candidates should send their updated CV to: (see Apply by email) using the job title as the subject of the email.

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