Account Manager - Client Side
Mikay Agency
₦200,000 – ₦250,000 per month
Lagos, Nigeria · Onsite
business development · digital marketing · recruiting · crm
Also named, not counted in your match: communication
The Account Manager is the day-to-day point of contact for assigned client accounts at Mikay Agency. This role manages client communication, coordinates deliverables between departments, maintains account health, and ensures every client receives a consistent, professional experience.
Mikay Agency is a creative and digital marketing agency committed to helping businesses build strong brands, connect with their target audiences, and achieve sustainable growth. We provide innovative solutions across digital marketing, brand strategy, content creation, media production, and business development.
Our team combines creativity, strategic thinking, and technology to deliver effective solutions tailored to our clients' needs. At Mikay Agency, we believe in excellence, innovation, collaboration, and delivering measurable results that create lasting value for businesses and their audiences.
We are recruiting to fill the position below:
Description:
- The Account Manager is the day-to-day point of contact for assigned client accounts at Mikay Agency.
- This role manages client communication, coordinates deliverables between departments, maintains account health, and ensures every client receives a consistent, professional experience.
Core Responsibilities:
- Serve as the primary day-to-day contact for all assigned client accounts.
- Conduct weekly client check-ins and maintain thorough communication records.
- Brief internal teams (Production, Digital Marketing) on client requirements and deadlines.
- Track deliverable progress and proactively flag capacity or timeline issues.
- Compile and send monthly performance reports for all assigned accounts, after sign-off from the COO.
- Document all scope changes and escalate to the COO.
- Support Quarterly Business Review (QBR) preparation for assigned Premium-tier accounts.
- Maintain up-to-date account notes, briefs, and CRM records at all times.
- Monitor client satisfaction and flag at-risk accounts early.
How to apply Interested and qualified candidates should forward their CVs to: (see Apply by email) and copy: info@mikayagency.com using the job title as the subject of the email.
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