Head of Human Resources & Administration (Female)

Our client is looking for a dynamic, highly structured, and forward-thinking Head of Human Resources & Administration to oversee their workforce strategy and operational administration.

Prowess Outsourcing Limited - Our client is in the financial institution (Microfinance Bank) dedicated to delivering inclusive, innovative, and sustainable banking services to individuals, micro-enterprises, and small businesses

They are recruiting to fill the position below:

Job Overview:

• Our client is looking for a dynamic, highly structured, and forward-thinking Head of Human Resources & Administration to oversee their workforce strategy and operational administration.
• The Head of HR & Admin will be responsible for leading talent management, employee relations, regulatory workplace compliance, performance management, and administrative operations. The ideal candidate will bridge organizational strategy with workforce optimization, ensuring seamless office administration and maintaining a high-performance work culture aligned with microfinance banking regulations.

Key Responsibilities:

• Manage end-to-end recruitment, selection, and onboarding processes across all departments and branches.
• Drive the staff performance appraisal system (KPI tracking), ensuring alignment with bank goals and growth objectives.
• Identify skills gaps and coordinate learning programs to build workforce capacity and ensure regulatory continuous professional development.
• Foster a positive work environment, handle grievance resolution, manage payroll inputs, and oversee staff health/welfare benefits.
• Develop, update, and enforce HR policies and staff handbooks in compliance with Nigerian Labor Law and microfinance banking industry standards.

Administrative Operations:

• Oversee daily administrative functions, facility maintenance, procurement, vendor management, and office supplies.
• Maintain bank physical assets, security setups, and inventory records across locations.
• Manage fleet/transportation logistics and enforce occupational health and safety protocols across operations.
• Ensure secure maintenance of personnel records, administrative filings, and regulatory documentation.

Location: Mainland, Lagos

• Education: Bachelor’s degree (B.Sc./HND) in Human Resource Management, Business Administration, Social Sciences, or a related field.
• Experience: Minimum of 5–8 years of progressive experience in HR and Administration, preferably within the Microfinance Banking sector.
• Professional Certification: Professional HR certification (e.g., CIPM, SHRM, or HRCI) is required.
• Knowledge: Sound understanding of Nigerian Labor Law, CBN microfinance guidelines, and workplace compliance standards.
• Skills:
• Strong leadership, interpersonal, and conflict-resolution abilities.
• Excellent organizational, negotiation, and administrative skills.
• Proficiency in HRIS (HR Information Systems) and MS Office Suite.

How to apply Interested and qualified candidates should send their CV to: (see Apply by email) using "Application for Head of HR & Admin" as the subject of the email.

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