Learning Strategist

Location: Cape Town

Working Practices: Hybrid, two office-based days and three remote working days per week.

Contract Type: Permanent

Reports to: Head of Learning

Role Summary

The Learning Strategist – Cape Town leads the Learning Design team supporting OES university partnerships, accountable for translating agreed learning strategies into high-quality, efficient and consistent learning design delivery.

Working closely with the Melbourne Learning Strategist, the role owns day-to-day pedagogical execution, design quality, team performance and capability development, ensuring the delivery team meets partner expectations while operating efficiently and sustainably.

Key Responsibilities

People Leadership & Capability

• Lead, coach and develop Learning Designers, building an engaged, capable and high-performing team. 
• Set clear expectations, manage performance and support professional development. 
• Build team capability in OES pedagogical standards, design methodologies, technology and AI-enabled practices.  Learning Design & Quality 

• Translate agreed partner learning strategies into clear design approaches, deliverables and quality expectations. 
• Guide and approve pedagogical design decisions within agreed scope and standards. 
• Own Learning Design quality assurance, ensuring outputs meet academic, learner and partner expectations.  Operational Delivery 

• Manage team workload, priorities and capacity to deliver agreed learning design outputs efficiently. 
• Monitor design progress, quality, productivity and risks, working with the PMO on delivery dependencies and changes. 
• Improve delivery efficiency, consistency and scalability through standardised practices, tools and continuous improvement.  Collaboration 

• Work closely with the Melbourne Learning Strategist to align delivery with partner strategy and priorities. 
• Provide practical advice on delivery feasibility, pedagogical trade-offs and opportunities for improvement. 
• Escalate matters affecting partner commitments, scope or strategic direction through the appropriate Melbourne and PMO channels. 

Key Relationships

Internal

• Learning Strategist – Melbourne 
• Senior Learning Designer 
• Director of Learning Design  
• Learning Designers 
• Production Team  External   

• University partner Academics 

What does success look like?

• Learning design outputs consistently meet agreed quality, scope and delivery expectations.
• Learning Designers are engaged, capable and productive.
• Team capacity and resources are used effectively.
• Design quality, efficiency and scalability improve over time.
• Melbourne and Cape Town operate as one integrated team, delivering strong outcomes for university partners.
• Student Retention Targets are achieved 

• Experience in tertiary teaching environments that address contemporary approaches to learner-centred, flexible education, including online.
• Mastery of innovative design and delivery methods and tools for online teaching.  Demonstrated mastery of OES pedagogy is highly regarded.
• High standard of interpersonal and communication skills including the ability to develop effective stakeholder relationships and influence and engage others outside the team.  People management skills and experience are highly regarded.
• Process and project management experience in environments of competing priorities, tight deadlines and multiple stakeholders also highly regarded.  

About OES

OES is a vibrant and values-led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student-focused, innovative, and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

Company Culture & Values

We are a people-focused organization with a culture built around collaboration, connection, and working together toward one common goal. Our vibrant, values-led culture is grounded in four core principles that guide everything we do:

Passion and Perseverance: We love what we do (even though it’s not always easy) and take pride in creating transformative learning experiences. We bring a ‘can-do’ attitude to our work, tackling challenges and inspiring others.

Teamwork: We operate as cross-functional teams globally with trust and respect, celebrating success. We have fun while we work and enjoy collaborating with each other and OES partners.

Agility and Innovation: We are innovative, lateral thinkers who use our skills to do things better for our students. We thrive in ambiguity, embrace change and challenge conventional thinking.

Integrity: We do what’s right, and what we say we will do, every time. We value a culture of respectful feedback and believe that respect trumps harmony.

These are some of the benefits you can expect when you join the team:

• Employee Assistance Program (EAP) for you and up to 8 friends and family

• Medical allowance

• Commute allowance

• Flexible work for genuine career-life fit

• A healthy and supportive company culture

• Generous annual leave

• Paid maternity and paternity benefits

• Study leave

• Professional development and mentoring

• OES Culture Club events

• Company funded lunch and drinks every 8 weeks

*Policy T&Cs apply for certain benefits